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يسرنا أن نعلن عن دمج
شركة سُبُل و مجموعة عرفة اللإستشارية 
 خبرات موحّدة… حلول أكبر


 
We are pleased to announce the merger of
SBL Advisory and Arafeh Consulting Group


Unified Expertise… Greater Solution 



Our Services


 

Omni Channel Transformation

We offer comprehensive Omni Channel  services designed to meet your business needs, whether you are looking for an integrated BPO solution or you need support in performance management and workforce management (WFM) to enhance the efficiency of your internal team


a group of people standing next to each other

Digital Transformation

From planning to execution, we help you build a smarter and more flexible digital system

We provide technological solutions that align with your strategy and confidently support the growth of your business

Recruitment and Human Resource Management

We help you accelerate the hiring process by connecting you with qualified and trained talents that match your needs, ready to contribute to your success from day one

We combine expertise with technology to help you think deeply, grow strongly, and expand without limits

Accounting , Data Analysis, Tax Declarations

We provide accounting solutions and financial reports. We also transform data into insights that assist in decision-making and performance improvement
We provide tax return filing services for individuals and businesses
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Audit and Assurance

Trust built on transparency — we provide you with accurate analyses that help enhance governance, ensure compliance, and support sustainable growth

SBL Academy

Develop your career path through practical training in customer service, call center operations, and workforce management. The SBL Academy equips you with the practical skills that enable you and your team to achieve excellence

SBL Customer Service Bootcamp



Advance your career through hands-on training in customer service and call center operations, offered by SUL Academy


Free Registration 

 Sectors we serve

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Retail and E-commerce

At SBL, we help retail and e-commerce brands improve service quality, streamline order processes, and build customer loyalty.

Communication

Empowering telecommunications service providers with flexible support solutions that enhance customer experience and reduce their churn rate


Healthcare

We support our healthcare service providers with fast, confidential, and patient-centered service solutions

Public Emergency Response Centers

We provide advanced support and communication solutions for emergency centers, ensuring rapid response, accurate communication, and service continuity in critical situations.

Financial institutions

We provide secure and effective customer service solutions specifically designed for financial institutions, ensuring seamless communication with clients

Logistics

We support our logistics service providers through effective call centers that enhance communication and improve supply chain efficiency